I lost my authentication phone. How do I log in?
Use one of your backup codes on the log-in page. If you don't have any, contact support: they'll verify your identity before restoring access.
Steps
- 1
On the two-step step, choose "Lost your authentication device?".
- 2
Enter one of your backup codes. Each code works only once.
- 3
Once in, set up two-step verification again on your new device.
Good to know
- Without backup codes, identity verification by support can take some time.